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(under Portable Devices) or the unknown device to open the Properties window. Double-tap or double-click Windows Phone.Other Devices as a USB device or an unknown device. ![]() If Windows Phone was incorrectly installed, it may be listed with a yellow exclamation mark. (If you don't see the files, click the name of your computer.) The name of your Windows Phone 8 should be listed under A window will appear with the name of your computer and a list of files.Windows 7, Vista, and XP users: Click Start, right-click Microsoft todo mac desktop app windows 8#Windows 8 users: From the Start screen, type "Device Manager," tap or click Settings, and then tap or click.Connect your Windows Phone to your computer by using the USB cable that was included with your phone. Microsoft todo mac desktop app update#If Windows Device Manager indicates a device problem, or if the driver version of Windows Phone 8 that's installed isn't the current version, update the driver. This will validate whether the problem is with the USB connection on your computer.) (You might also try connecting your phone to a different computer.
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